Terms & Conditions

KRN Recruitment Logistics — Terms & Conditions Last updated: 1970 1. Acceptance of Terms By engaging KRN Recruitment Logistics ("KRN", "we", "our") as a candidate or employer, you agree to be bound by these Terms & Conditions. 2. Our Services KRN provides UK-focused recruitment consultancy services including CV preparation, cover letter creation, job matching, interview preparation, and long-term career support, primarily in the hospitality and retail sectors. 3. Work First, Fee Next — Consultancy Fee Policy KRN operates on a "Work First, Fee Next" basis. Consultancy fees are charged to candidates only after the agreed scope of work has been initiated or delivered. IMPORTANT — NON-REFUNDABLE: Once a consultancy fee has been paid, it is strictly NON-REFUNDABLE under any circumstances. This is because the fee is collected only after we have already commenced work on your behalf (profile review, CV/cover letter preparation, employer outreach, job matching, interview coordination, or related advisory work). By paying the consultancy fee, you acknowledge and accept this non-refund policy in full. 4. Employer Engagements Employers in the United Kingdom are not charged any placement, recruitment, or success fees by KRN. Our services to employers are provided at zero cost. 5. Candidate Responsibilities Candidates must provide accurate personal, educational, and professional information. KRN is not responsible for outcomes arising from inaccurate or misleading information supplied by a candidate. 6. No Guarantee of Employment While KRN provides best-effort guidance and introductions, we do not guarantee employment, visa approval, salary outcomes, or specific timelines. Final hiring decisions rest entirely with the employer. 7. Third-Party Employers KRN is not the employer of record. Employment terms, wages, working conditions and contracts are agreed directly between the candidate and the hiring employer. 8. Confidentiality Personal information shared with KRN is treated confidentially and used only for the purposes of providing recruitment services. See our Privacy Policy for details. 9. Limitation of Liability KRN shall not be liable for any indirect, incidental, or consequential losses arising from the use of our services, save where liability cannot be excluded by law. 10. Changes to Terms KRN reserves the right to update these Terms & Conditions at any time. The updated version will be published on this page. 11. Governing Law These Terms are governed by and construed in accordance with applicable laws of India, with operational matters relating to UK placements subject to relevant UK laws where applicable. 12. Contact For any queries about these Terms, please contact us using the details on our website.